Capability 03 / Observability

Live dashboards. Every step, traceable.

Every instance is fully observable — who did it, when, with what data, against which version of the rules. Compliance evidence is captured as work happens, not reconstructed after the fact.

Active instances

0

Completed today

0

Avg. cycle (h)

0.0

SLA on-time

0.0%

Instances completed / hour

SLA compliance

Escalation distribution

Cycle time (days)

Live instance feed

LIVE

    Instance audit trail · Loan #4821

    1. 09:02:11Instance startedPortal · v2.4
    2. 09:02:14Form submittedApplicant
    3. 09:02:15Credit score requestedService · REST
    4. 09:02:16Score returned: 742Bureau API
    5. 09:02:16Gateway → ApproveRule R-14
    6. 10:41:03ApprovedCredit officer
    7. 10:41:05Disbursement webhook200 OK

    Time absorbed by step (hours, last 7 days)

    01

    Real-time KPI dashboards

    Throughput, cycle time, queue depth and SLA performance — refreshed as tokens move, not on a nightly batch.

    02

    Auto-escalation on SLA risk

    Policy-driven timers escalate, reassign or notify before a deadline is missed.

    03

    Immutable audit log

    Every action, actor, timestamp and data payload, against the exact rule version in force.

    04

    Bottleneck heatmaps

    See which step, lane or team is absorbing the time — and drill into the instances behind it.

    08 — Begin

    Bring your most-broken process. We'll show you what one model can do.

    Most first deployments go live in 6–12 weeks. Pick a single process, see it modelled, automated and measured — then decide what to roll out next.